Defect Vienna
Defect Vienna
Vienna is a flattering pointy shoe that makes you look professional and dazzling at all times. The stable kitten heels will assure your balance and confidence as you walk. We added a twist of metallic faux leather upper for you to pair Vienna with everything in your wardrobe!
- 1.5-inch heels
- Gleaming Metallic Faux Leather
- Synthetic suede lining
- Fully padded footbed
- V-shaped upper for a slimmer look
- Small cutting
| Foot Length (cm) | EU | US |
| 22.1 - 22.5 | 36 | 5 |
| 22.6 - 23.0 | 37 | 6 |
| 23.1 - 23.5 | 38 | 7 |
| 23.6 - 24.0 | 39 | 8 |
| 24.1 - 24.5 | 40 | 9 |
| 24.6 - 25.0 | 41 | 10 |
What is Defect Item?
Most of the time, defects are due to manufacturing errors at the time of production. Since our shoes are handmade, it can be a human error during production, careless handling, or wrong usage of tools.
The following are some of the major defects in shoes which occur at the time of manufacturing :
1) Excess glue
2) Minor scratch or stain
3) Minor material decolor
4) Peeling
5) Irregular finishing
6) Crooked
Please note that all defects are MINORS and are still lovely to wear. The defects are less visible to the eyes and may not cause discomfort when worn.
If I'm not happy with the defects, can I make returns or exchanges?
Returns or exchanges are strictly not allowed. We advise to measure your foot length before the purchase to ensure the shoe size is correct.
You can visit our Measurement Tutorial here.
- For orders of RM200 or more, delivery is free within Malaysia. 3-5 working days for delivery within Malaysia via Pos Laju/Ninjavan.
- We only ship to Brunei, Singapore, and the United States for international orders. Shipping will take 5-9 business days. Shipping costs will be calculated at the time of checkout.
- Customs or import duties are levied once the parcel arrives in its final country. These fees must be paid by the parcel recipient (this also applies to retail and wholesale clients).
- Unfortunately, we have no control over these charges and cannot estimate the cost because customs laws and import fees vary by nation.
We want you to be 100% satisfied with your purchase. Items can be returned or exchanged with these Terms & Conditions.
Wipe down shoes with a damp cloth to remove dirt and dust.
Store shoes in a dry place. Use silica gel provided in the box to keep the shoes dry and minimize odors.
Avoid wearing the same shoes daily to preserve their quality and extend their lifespan.
Keep shoes away from direct sunlight, try not to walk on rocky terrain or wet surfaces.
Customer Reviews
Sangat berpuas hati dengan kasut vienna. very comfortable to wear. kasut sangat2 selesa untuk dipakai.very recommended to buy.even beli yg defect item but still ok. tiada cacat cela pn.
Salam.. nak bg review sy bawak gi ofis memang cantik n selesa.. pasal defect tu, sebenarnya tak de nampak apa2 defect pun.. cuma bila belek dekat2 zoom baru nampak kesan gam kat bahagian dalam..
Berbaloi beli.. serius x nampak pun defect dari luar.. cuma gam kat bahagian dalam tu jek.. tu pun xde masalah.. org xnampak pun bila kita pakai. berbaloi baloi lahh
So hepi..kaki sy jenis kembang depan, tp pakai kasut ni selesa..
Tq madre the defect is on the inside tak nampak pun. Bahagian luar sgt perfect tq again ❤️
